Privacy Policy

At Sparkle & Shine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

1. Who We Are

Sparkle & Shine is a cleaning service provider based in Merthyr Tydfil, South Wales. Our website and services are intended for use within the UK.

2. Information We Collect

We may collect and process the following types of personal information:

Name
Contact details (e.g., phone number, email address, home/business address)
Service details and cleaning preferences
Payment information (processed securely via third-party providers)
Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your personal data to:

Provide and manage our cleaning services
Communicate with you about appointments, quotes, or inquiries
Improve our website and services
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with:

Trusted service providers (e.g., payment processors or software platforms)
Law enforcement or regulatory bodies if required by law

5. Data Security

We take appropriate steps to protect your data from loss, misuse, or unauthorized access. All data is stored securely, and payment details are handled through encrypted third-party systems.

6. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us

Effective Date: 01.07.2025
Last Updated: 01.07.2025