Privacy Policy
At Sparkle & Shine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
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1. Who We Are
Sparkle & Shine is a cleaning service provider based in Merthyr Tydfil, South Wales. Our website and services are intended for use within the UK.
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2. Information We Collect
We may collect and process the following types of personal information:
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Name
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Contact details (e.g., phone number, email address, home/business address)
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Service details and cleaning preferences
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Payment information (processed securely via third-party providers)
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Website usage data (via cookies and analytics tools)
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3. How We Use Your Information
We use your personal data to:
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Provide and manage our cleaning services
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Communicate with you about appointments, quotes, or inquiries
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Improve our website and services
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Comply with legal obligations
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4. Sharing Your Information
We do not sell your personal data. We may share it with:
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Trusted service providers (e.g., payment processors or software platforms)
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Law enforcement or regulatory bodies if required by law
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5. Data Security
We take appropriate steps to protect your data from loss, misuse, or unauthorized access. All data is stored securely, and payment details are handled through encrypted third-party systems.
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6. Your Rights
Under the UK GDPR, you have the right to:
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Access your personal data
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Request correction or deletion
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
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7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
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8. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us
Effective Date: 01.07.2025
Last Updated: 01.07.2025
